Returns & Refunds

How do I return my product?
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What is your return policy for online purchases?
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What is your return policy for shop purchases?
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How do I return my bag if it is not suitable?
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Can I return an item I bought online to one of your stores?
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My bag is faulty, can I get a refund or exchange?
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Will my postage be refunded if my items are damaged and faulty?
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What do I do if there is a problem with my return?
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How will I know when my returned item has been received and refunded?
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Can I return items bought previous to sale?
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Can I return embossed items?
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